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This cycle is fragmented into several stages, it is essential to have a unique or comprehensive view of each customer.

Becoming fully aware of climate change and working towards environmentally friendly and sustainable solutions.

Discover why virtualization has become essential in IT and how it maximizes efficiency and reduces costs for businesses.

How packaging and logistics software can improve the supply chain and combine to gain efficiency and profitability.

Customer service and Customer Communications Management (CCM) stands as a foundational pillar for companies.

The way customers and companies communicatehas changed radically. Customer Communications and Management is now instantaneous, ubiquitous, and...

Communication channel preferences are constantly evolving as new technologies and Customer Communications Management solutions emerge.

Personalized customer experience, and omnichannel communication is where Customer Communications Management software solutions play a key role.

Countless companies outsource the creation of applications to only to find themselves having support problemsand malfunctions.

The use of Customer Communications Management (CCM) software has played a major role in the logistics’ business evolution.

Omnichannel management strategies are key for delivering an end-to-end shopping experience across multiple channels, especially in the logistics...

Contract Lifecycle Management software is an extremely useful cross-cutting resource for commercial departments to handle contracts in all of...