Recently, DocPath successfully completed two projects that aimed to replace the JetForm/Adobe Central Server software, thus ensuring the continuity of the customer’s form designs and optimizing its document design, generation, printing and distribution processes. This has been achieved thanks to the DocPath Ontario Suite document software solution and the extensive experience of DocPath’s technicians for this kind of project.
One project was carried out in the Hungarian headquarters of a large Japanese automotive company and the other was executed for a Spanish lock manufacturer, which in turn is part of a Swedish group of companies.
The software used by both companies was JetForm/Adobe Central Server. One of the first document software products that allowed designing and generating business documents on desktop laser printers. Back then, it was a resounding success, due to the fact that it has been implemented by many companies all around the world. However, companies that still use this kind of technology now face the need to find an alternative solution, since this product no longer offers technical support.
DocPath Ontario Suite, part of DocPath’s CCM (Customer Communications Management) document software offering, was the perfect solution for a transparent, rapid and secure migration from JetForm/Adobe Central Server, which avoids having to apply any kind of modification to the applications. With the new document software solution, the customers gained access to many additional features, besides what JetForm already had provided, such as dynamic graphics, HTML5 output, full color support, multitasking, use of containers and kubernetes ...
The installation of the document software solution within the infrastructure of the customer had been carried out remotely by DocPath’s technical department. In addition, a comprehensive training on the document generation engine and document design software was provided to the customer.
The high level of DocPath’s professional services allowed these customers to gain access to a technical support team that resolved any doubts and/or problems that might have arisen while implementing DocPath’s Ontario Suite document software.
Given the success of the JetForm/Adobe Central Server software replacement, both companies subscribed also to DocPath’s Maintenance and Support service offering, which assures software updates and support for the resolution of any incident that may arise.
DocPath is a leading document software manufacturer that provides its worldwide customers with the technology that allows them to implement sophisticated Customer Communication and Document Output Management processes. Created in 1993, DocPath´s solutions have been implemented in companies all over the world. Among its international clients are prestigious banks and first-class corporations, which are aided by DocPath solutions by simplifying the complicated and critical tasks involving the design and distribution of business and customer documents. DocPath maintains a strong commitment to R&D&i, an area that receives a good amount of its revenue, and in which lies the key to the company´s success.
Disclaimer: DocPath is a DocPath Corp. registered trademark. All rights reserved. Other mentioned trademarks may be the property of their respective owners.
DocPath, a leading, multinational company specialized in the development of advanced document software and Customer Communications Management solutions, analyzes and solves the most important customer communication problems of large and medium-sized companies from two different perspectives, and with their own particular needs.
All companies, regardless of their size, need to properly manage communications with their customers, especially companies with large office networks encounter more problems and, therefore, their needs are much more complex.
DocPath’s, document software products and customizable Customer Communications Management platforms also allow a seamless integration into legacy systems that are almost impossible to replace. The solution also allows for controlling critical tasks, such as high-speed online transaction processing. In addition, its high availability meets the requirements for executing large numbers of processing requests, allowing it to cope with peak demands that could cause very serious system problems.
To satisfy all these needs, DocPath’s document software is designed to be fully scalable. The number of offices is no longer that relevant. DocPath uses advanced technologies such as 'containers' and 'kubernetes' to fully adapt to their customer’s needs. These innovative document technologies allow DocPath to offer complete connectivity, even with critical legacy business applications on large communications networks.
DocPath’s responsiveness is the result of extensive experience in supporting big and complex networks and all those years of working with prestigious companies and enterprises that have already overcome all of these challenges.
Regardless of the office network size, the volume of document production and its complexity determine the new requirements that any company must satisfy.
If this document volume or its complexity is high, then it is essential to deal with document production in a flexible and streamlined way.
Another factor that is important as well, is the new paradigm of omnichannel document distribution, which is a serious challenge without an advanced design and processing application that allows high flexibility and extensive capacity to create and distribute these documents.
Dealing with complex requirements for all kind of communication types, scheduling production according to different parameters, such as time scheduling or the availability of resources is essential for the correct balance between production and costs.
Speed, when designing and generating documents, is very important as well, as a system that runs “eternally” when creating relatively simple documents is useless.
DocPath’s document software has a modular, high-speed and powerful system to design, generate and distribute business documents. This fact allows DocPath to offer full flexibility in the configuration of its customer’s document production environments.
This powerful design platform, with advanced graphic composition logic (without the need for programming), allows users of DocPath’s document software to easily design the most complicated business document.
Besides, DocPath’s document software solutions offer the ability to produce document outputs optimized for the chosen communication channel (paper, web, audio, video, etc.), and can use the most suitable channel or channels, depending on the needs in each occasion, without having to redesign the customer communications, thus offering greater flexibility and improving the companies service.
In conclusion, DocPath’s broad experience with large and complex projects allows them to offer a modern, agile, flexible, and completely modular document software solution, valid for both large & complex networks and large volumes of highly complex document creation and document output processes.
Its high integration capacity prevents large developments or complex application modifications and by generating omnichannel outputs the document software solution offers an unprecedented response capacity in communications with clients, the future of CCM (Custom Communication Management) is already part of the present in DocPath.
DocPath is a leading document software manufacturer that provides its worldwide customers with the technology that allows them to implement sophisticated Customer Communication and Document Output Management processes. Created in 1993, DocPath´s document solutions have been implemented in companies all over the world. Among its international clients are prestigious banks and first-class corporations, which are aided by DocPath solutions by simplifying the complicated and critical tasks involving the design and distribution of business and customer documents. DocPath maintains a strong commitment to R&D&i, an area that receives a good amount of its revenue, and in which lies the key to the company´s success.
Disclaimer: DocPath is a DocPath Corp. registered trademark. All rights reserved. Other mentioned trademarks may be the property of their respective owners.